iOS Bug

11:57 CET / 02:57 PST

Hey everybody. Some of you may have noticed a bug within our iOS app in which your tracks may appear as created by a user you follow and reposted to your own account. We’re aware of the problem and working to get it resolved as quickly as possible.

Apologies for the confusion, and we’ll get you more information as soon as we have it.

12:57 CET / 03:57 PST

We’ve rolled out a fix for this problem, and those affected should now see their tracks returning to normal. Thanks again for your patience!

Outage

09:52 CET / 00:52 PST

We are currently looking into a service outage and are working hard to restore the site as soon as possible. We will update here as soon as we have more details.

10:04 CET / 01:04 PST

Our team has fixed the immediate problem and working to restore services now.

10:26 CET / 1:26 PST

We’ve restored enough components so that the Stream can load and tracks can play, but we’re not fully back yet. More updates to come. Thanks for hanging in there, everyone!

11:28 CET / 2:28 PST

We’re still tying up some loose ends, but most services are fully recovered now. Apologies for the interruption, but thanks again for everyone’s patience!

Service Outage

20:09 CET / 11:09 PST

Hi everyone,

We’re currently suffering an unexpected service disruption that’s affecting all of SoundCloud. The team is hard at work to get everything back to normal as quickly as possible, and we’ll keep you posted here as more details become available.

20:53 CET / 11:53 PST

Hey everyone. Service is returning to normal, although some users may still see sporadic problems with certain features for the time being.

22:56 CET / 13:56 PST

To provide a few more details on our outage earlier today, starting at 17:42UTC we started to experience a DDoS attack. By 18:45UTC we were able to restore service to normal operation, and service has been stable since. Thanks again for your patience and understanding during this disruption.

Stability Trouble

23:00 CET / 14:00 PST

Hey everybody,

We’ve received several user reports of trouble loading SoundCloud, and our engineers are currently working to get service restored to everyone. We’ll update you here when we have more information.

23:10 CET / 14:10 PST

Hey again. Service is now being restored to everyone affected by the current instability, but it may take some time for everything to be completely normal for some of you. Thanks again for sticking with us!

Outage

9:13 AM CET / 00:14 AM PST

Hey everyone, an internal balancing system has just failed, which has prevented SoundCloud from loading. We’re working on restoring it as soon as possible. We’ll post more updates here.

9:29 AM CET / 00:29 PST

We’re slowly starting to recover from this, but are still finishing up this rollback. We’ll post again when all is clear!

9:37 AM CET / 00:37 PST

We’re back! The issue was that our configuration management service upgraded an internal balancing system, which wasn’t meant to cause incompatibility, but did. We fixed this issue by returning the system to its correct state and configuration. Apologies for any inconvenience that caused.

Thanks for your patience, everyone! 

Deploys/updates made from April 29 - May 11

Hey everyone,

Here are some of the changes we’ve been making lately:

  • Major changes coming to Classic.
  • Updated copy about stats and spotlight on the Pro page.
  • Fixed Explore top categories.
  • Waveform bug fixes.
  • Retina AppStore badges.
  • Message tab in share panel should be visible only for signed in users.
  • Some general style fixes here and there.
  • Fixed bug in which Likes failed to display in the sidebar.
  • Now hiding Likes sidebar modules for profiles with no Likes.
  • Message compose box should no longer have margin when showed in modal.
  • New tabbed Upload / Edit interface.
  • Likes are now shareable from the Likes page.

Deploys/updates made from April 7 - April 28

Hey there,

Here are a whole bunch of changes we’ve made recently:

  • Private sharing has been revised. Here's more information on the changes.
  • Fixed users-list not rendering.
  • Fixed search page suggestions.
  • Dropbox links are no longer redirected to v1.
  • Added buffering states for play/pause buttons.
  • Visual fixes for group network page.
  • URLs with ‘#play’ will now autoplay that page.
  • Dropbox links are no longer redirected to Classic error page.
  • Fixed links on search suggestions in header.
  • Removed ‘Who to follow’ dismiss button.
  • Fix upload page for anonymous users.
  • Bugfixes for sound edit page.
  • Removed the /people and /genre pages.
  • Added podcasting option to upload / edit pages.
  • Reverted to “Go Mobile” logout screen, removed “surprised to be logged out” message.
  • Fixed playlist upload saving issues.
  • No longer forcing Safari to Flash.
  • Added Bandpage integration.
  • Added permalink editing to upload page.
  • Stats: now showing full country name next to city.
  • Fixed the hover state for global volume controls.
  • Logout message for heartbleed security issue.
  • Fixed share modal for profiles.
  • Stats: fix US states on top cities.
  • You can now reset secret links for private tracks in the share modal.

Thanks for reading!

Downtime

15:24 CET/ 06:24 PST

Hey everyone,

We are currently experiencing some instability issues. Our developers are investigating and working hard to restore the site. Stick with us, this should be resolved soon. 

We will be providing updates here as soon as we know more. Thank you for your patience!

Update: 15:36 CET/ 06:36 PST

Thanks for your patience, we are now stable and back up!

Read-only Mode Today 11am CET/ 2am PST

Hi everybody,

Today at 11am CET/ 2am PST we will be going into read-only mode. This means that the following features will be unavailable:

  •  downloads
  •  likes
  •  comments
  •  reposts
  •  uploads
  •  profile editing
  •  registering

Stats will continue to be counted during this time.  We’ll keep you updated on here and let you know when we’re finished.

12:03am CET/ 3:03am PST

We’re now out of read-only mode. Thanks for your patience!

Deploys/updates made from March 17 - April 6

Hey everybody,

Long time no see! Here are some of the changes we’ve made recently:

  • Comedy Month!
  • Fixed missing icons on stats header.
  • Added hashtags.
  • Fixed broken playlist listen page when coming from playlist tags page.
  • Stats: removed 7 days minimum time range limit.
  • Stats: show totals for a given day on hover/tap.
  • Fix for play button stuck in pause mode.
  • Fixed white background for edit and buy buttons on mini stats.
  • Makes visuals 400px high.
  • New onboarding.
  • Fix mobile apps buttons display cut off.
  • No longer remove numbers from uploaded file names.
  • Max page width.
  • Removed Who’s Online box from stream page.

Happy listening!